The term Pebcak is often used in the computer industry to classify a common type of problem. I myself had a Pebcak problem this week.
I received a gift card for my birthday so I went online with Lands End doing some shopping. I filled the cart and proceeded to check out. When I tried to redeem my gift card, it would not accept the codes on the card. So I called their customer service number and got a quick response. The first support person listened to my problem and transferred me to the online shopping support team. The second support person got my the information of the back of the card and reproduced the problem. After a moment of thought, the Lands End representive asked me to turn the card over and read what was on the front side. I did this and read " L.L. Bean"...."Sir, we do not honor gift cards from other vendors".
Pebcak - Problem exist between chair and keyboard.
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